General Terms

If you visit or purchase services from chaniaelegantcruises.com, you accept the following conditions, which constitute the terms of dealing with our business. Therefore, please read them carefully.

Below is a list of the types of information we collect:

  1. ELECTRONIC COMMUNICATION

When you visit the website of chaniaelegantcruises.com or send us an email, you are communicating with us electronically. You agree to receive communications electronically, and you agree that all agreements, memos, attachments, and other communications we provide to you electronically satisfy any legal requirement, just like the written word.

  1. PERSONAL DATA

We understand that you care about how the personally identifiable information we collect from you is used, handled and secured by us. This information helps us provide personalized services.

What information we collect:

Personal information: To process your order, we need to know your name, email, address, phone number for sending the order, and, in case you choose to make purchases by credit card, the card number and expiry date.

Information you give us: We record and store any information that is entered on our websites during your browsing. We use this information to personalize your future purchases and improve the way we communicate with you.

Automatic information: chaniaelegantcruises.com uses technology to detect the identity of users who visit our websites. This information is obtained using cookies (more details below). You can set your computer so that you visit the websites anonymously, but in this case, we will not be able to recognize you and provide you with personalized services.

Contact by email: To make communication with you more efficient, we often receive confirmation that you opened an email we sent you.

What happens with cookies:

Cookies are files that we transfer to your computer’s hard drive over the Internet. These files allow us to identify you and provide you with a variety of services. For example, we can present you with the products that interest you most, based on your stated preferences, or present only the products that correspond to you. You can disable cookies by going to “Help” on your computer and following the steps indicated. However, this will not allow us to offer you most of our services, so we recommend that you leave cookies enabled.

Guarantees for the protection of your personal data:

chaniaelegantcruises.com under no circumstances publicizes, discloses, sells, or trades the personal details and information you entrust to us.

chaniaelegantcruises.com commits that it will always comply with the Personal Data Protection Principles for the personal information it holds.

This information must:

  • Be acquired and managed fairly.
  • Be adequate, relevant, and not excessive for the purpose for which they have been acquired.
  • Be accurate and as far as possible updated.
  • Be kept no longer than the period required to complete the purpose for which they have been acquired.
  • Be kept with proper security.
  • Not be transferred to countries outside the EU without the express consent of the interested party.
  1. SECURITY OF TRANSACTIONS

How is my data protected during a transaction?

chaniaelegantcruises.com uses a security protocol to secure online commercial transactions. Encryption through the security protocol ensures that all information exchanged between the customer and chaniaelegantcruises.com is secure. Additionally, the information transported through the security protocol undergoes control by special software to ascertain whether it has been altered during the transfer.

How is my data handled during a transaction?

The debit of your credit card, in case you choose to pay with it for the products you buy on our site, is processed through the secure system of Stripe The credit card details are entered by you on a page hosted on the web server of Stripe and sent to the central server of the bank with a connection protected by the SSL protocol.

Then, tStripe server approves or rejects the transaction, and the result appears back on its pages. Your credit card details are not stored anywhere and are not sent at any stage of the process to the server where you host the chaniaelegantcruises.com.

All payments made using a card are processed through the electronic payment platform of Stripe and utilize TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a method of encoding information until it reaches its intended recipient, who can decode it using the appropriate key.

  1. COPYRIGHTS

Copyright of Websites

All the content of this site, such as texts, graphics, logos, photographs, audio files, video files, as well as any kind of software, is the property of chaniaelegantcruises.com and is protected by Greek as well as International Legislation.

  1. MODIFICATION OF TERMS

chaniaelegantcruises.com reserves the right to modify or change the terms of transactions. The validity of the new terms begins with their posting on the site.

  1. GOVERNING LAW

All transactions you carry out through chaniaelegantcruises.com are governed by International and European law, which regulates issues related to electronic commerce, as well as by the Consumer Protection Law (Law 2251/1994), which regulates issues related to distance sales.

  1. REFUND CANCELLATION POLICY

60% refund to the tenant up to 30 days prior to arrival.
If the Renter cancels at least 30 days before check-in (time indicated on the listing by the owner or agreed between users messaging or 9 am local time if not specified), they will be refunded 60% of the total amount of the booking. If they cancel less than 30 days before check-in, they will not be refunded. If the Tenant arrives and decides to leave before the scheduled date, the days not spent on the boat are not refunded.If owner cancels due to bad weather or for any reason 100% refunded.

SECURE TRANSACTIONS

The page used for conducting transactions and entering your credit card details is specially secured and provided by Stripe , with whom we collaborate.

All credit card transactions are conducted within the secure environment provided by Stripe .

It’s crucial to understand that your credit card number is always encrypted and not stored within our system.

It’s important to note, for security purposes, that our company and our website, chaniaelegantcruises.com, do not have access to, collect, or store your card details.